email-to-case Archives

January 21, 2019

Salesforce – How to Prevent Auto-Reply for an Email to case in Salesforce ?

Problem Description : Salesforce customers/users have issues adding email to the activity tab and customizing the email to send new mail every time. Challenges to User/Developer : Enable Email-to-Case and then create a custom email action

January 21, 2019

How to Setup Globally Salesforce Email

Problem Description : Salesforce Users/Customers receive email alerts from salesforce with “noreply@salesforce” in the from address. Challenges to User/Developer : Set the Organization-Wide Email Address.